Returns and Refunds


Thank you for your purchase. We hope you are happy with your product. However, you may return it to us for store credit or an exchange. Please see below for more information on our return policy.



All returns must be postmarked within sixty (60) days of the purchase date. All returned items must be in be in
new and unused condition, with all original tags and labels attached.


Return Process

To return an item, please email customer service at [email protected] to obtain a Return Merchandise
Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and
include your proof of purchase, and mail your return to the following address:

Dyze Design
Attn: Returns
2019 Moreau # 507
Montreal, H1W 2M1

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a
trackable method to mail your return.



After receiving your return and inspecting the condition of your item, we will process your return or exchange.
Please allow at least ten (10) days from the receipt of your item to process your return or exchange.We will notify
you by email when your return has been processed.



For defective or damaged products, please contact us at the customer service number below to arrange a refund
or exchange.



If you have any questions concerning our return policy, please contact us at:

(438) 238 – 1400
[email protected]