{"id":13377,"date":"2018-04-09T15:52:24","date_gmt":"2018-04-09T19:52:24","guid":{"rendered":"https:\/\/dyzedesign.com\/?page_id=13377"},"modified":"2021-06-11T11:11:50","modified_gmt":"2021-06-11T15:11:50","slug":"retours-et-remboursements","status":"publish","type":"page","link":"https:\/\/dyzedesign.com\/fr\/boutique\/retours-et-remboursements\/","title":{"rendered":"Retours et remboursements"},"content":{"rendered":"<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div><p>Merci pour votre achat. Nous esp\u00e9rons que vous \u00eates satisfait de votre achat. Cependant, si vous n&rsquo;\u00eates pas enti\u00e8rement satisfait de votre achat pour quelque raison que ce soit, vous pouvez nous le retourner pour un cr\u00e9dit en magasin ou un \u00e9change. S&rsquo;il vous pla\u00eet voir ci-dessous pour plus d&rsquo;informations sur notre politique de retour.<\/p><div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div><h4 class=\"wp-block-heading\">Retours<\/h4><p>Tous les retours doivent \u00eatre post\u00e9s dans les soixante (60) jours suivant la date d&rsquo;achat. Tous les articles retourn\u00e9s doivent \u00eatre en&nbsp;\u00e9tat neuf et inutilis\u00e9, avec toutes les \u00e9tiquettes et \u00e9tiquettes originales attach\u00e9es.<\/p><div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div><h4 class=\"wp-block-heading\">Processus de retour<\/h4><p>Pour retourner un article, veuillez envoyer un courriel au service \u00e0 la client\u00e8le \u00e0 sales@dyzedesign.com pour obtenir un Num\u00e9ro d&rsquo;autorisation&nbsp;pour marchandise de retour (RMA). Apr\u00e8s avoir re\u00e7u un num\u00e9ro RMA, placez l&rsquo;article en toute s\u00e9curit\u00e9 dans son emballage d&rsquo;origine et&nbsp;joignez votre preuve d&rsquo;achat et postez votre d\u00e9claration \u00e0 l&rsquo;adresse suivante:<\/p><p>Dyze Design<br>Attn: Returns<br>RMA #<br>1505 Saint-Thomas Suite A, <br>LeMoyne, Quebec, <br>J4P 3S2<br>Canada<\/p><p>Veuillez noter que vous serez responsable de tous les frais d&rsquo;exp\u00e9dition de retour. Nous vous recommandons fortement d&rsquo;utiliser un&nbsp;service tra\u00e7able pour poster votre retour.<\/p><div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div><h4 class=\"wp-block-heading\">Remboursements<\/h4><p>Apr\u00e8s avoir re\u00e7u votre retour et inspectant l&rsquo;\u00e9tat de votre article, nous traiterons votre retour ou \u00e9change.<\/p><p>S&rsquo;il vous pla\u00eet permettre au moins dix (10) jours \u00e0 compter de la r\u00e9ception de votre article pour traiter votre retour ou \u00e9change.Nous vous informerons par email lorsque votre retour aura \u00e9t\u00e9 trait\u00e9.<\/p><div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div><h4 class=\"wp-block-heading\">Garantie<\/h4><p>Pour les produits d\u00e9fectueux ou endommag\u00e9s, veuillez nous contacter au num\u00e9ro du service client ou par e-mail ci-dessous pour organiser un remboursement ou un \u00e9change.<\/p><p>Cette garantie couvre tous les d\u00e9fauts de mat\u00e9riaux et de fabrication pendant une p\u00e9riode de 6 mois \u00e0 compter de l&rsquo;achat. Elle ne s&rsquo;applique pas aux circonstances telles que, mais sans s&rsquo;y limiter&nbsp;:<\/p><ul class=\"wp-block-list\"><li>Le produit a \u00e9t\u00e9 falsifi\u00e9, r\u00e9par\u00e9 et\/ou modifi\u00e9 par du personnel non autoris\u00e9\u00a0;<\/li><li>Le num\u00e9ro de s\u00e9rie du produit, des composants ou des accessoires a \u00e9t\u00e9 alt\u00e9r\u00e9, d\u00e9grad\u00e9 ou supprim\u00e9\u00a0;<\/li><li>Dommages caus\u00e9s par un produit tier, un assemblage incorrect ou un abus du produit. Veuillez lire attentivement notre documentation : <a href=\"http:\/\/docs.dyzedesign.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">http:\/\/docs.dyzedesign.com\/<\/a> ;<\/li><\/ul><div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div><h4 class=\"wp-block-heading\">Questions<\/h4><p>Si vous avez des questions concernant notre politique de retour, s&rsquo;il vous pla\u00eet contactez-nous au:<\/p><p>(438) 238 &#8211; 1400<br>sales@dyzedesign.com<\/p><div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>","protected":false},"excerpt":{"rendered":"<p>Merci pour votre achat. Nous esp\u00e9rons que vous \u00eates satisfait de votre achat. Cependant, si vous n&rsquo;\u00eates pas enti\u00e8rement satisfait de votre achat pour quelque raison que ce soit, vous pouvez nous le retourner pour un cr\u00e9dit en magasin ou<span class=\"excerpt-hellip\"> [\u2026]<\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":168,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13377","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Retours et remboursements - DYZE DESIGN<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dyzedesign.com\/fr\/boutique\/retours-et-remboursements\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Retours et remboursements - DYZE DESIGN\" \/>\n<meta property=\"og:description\" content=\"Merci pour votre achat. 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